1. Introduction
EverClose Log, operated by EverCore Digital Systems Ltda, is committed to protecting the privacy and personal data of its users, customers, and partners.
This Privacy Policy describes how data is collected, used, stored, and shared within the platform in compliance with the Brazilian General Data Protection Law (LGPD).
2. Processed Data
Within the platform operation, the following data may be processed:
2.1 Registration data
- Name, phone number, email, and user identification data
- Company data (legal name, tax ID, and operational information)
2.2 Operational data
- Information related to shipments, freight, and trips
- Routes, logistics events, and incidents
- Documents linked to the operation (for example NF-e and proof of delivery)
2.3 Location data
- Geolocation data linked to transport operations
- Movement information during freight execution
3. Purposes of Processing
Data is processed exclusively for legitimate purposes related to the platform operation, including:
- Execution of contracted services (quotation, transport contracting, and freight tracking)
- Operational and logistics management of shipments
- Communication with users, customers, and partners
- Technical support and service
- Operational security and fraud prevention
- Continuous improvement of the platform, performance, and user experience
4. Legal Basis
Data processing is based on the legal grounds provided by LGPD, especially:
- Contract execution or preliminary procedures
- Compliance with legal and regulatory obligations
- Legitimate interest for platform improvement and security
5. Data Sharing
Data may be shared, when necessary, with:
- Technology partners and infrastructure providers
- Essential service providers for the operation (for example tax validation, tracking, and storage)
- Public authorities, when required by law or court order
All sharing is carried out with third parties that adopt adequate standards of security and data protection.
7. Storage and Security
EverClose Log adopts technical and organizational measures to protect data against:
- Unauthorized access
- Improper loss, alteration, or destruction
- Misuse or unauthorized disclosure
Data is stored only for as long as necessary to fulfill the described purposes or legal obligations.
8. Information Security
EverClose Log adopts technical and organizational measures to protect data against:
- Unauthorized access
- Improper loss, alteration, or destruction
- Misuse or unauthorized disclosure
Data is stored only for as long as necessary to fulfill the described purposes or legal obligations.
9. Data Subject Rights
Under LGPD, data subjects may request at any time:
- Confirmation of the existence of processing
- Access to personal data
- Correction of incomplete or outdated data
- Anonymization, blocking, or deletion of unnecessary data
- Data portability, when applicable
- Withdrawal of consent, when consent is the legal basis
Requests will be reviewed considering the legal and regulatory obligations applicable to the logistics operation.
10. Policy Updates
This Policy may be updated periodically to reflect platform improvements, legal changes, or regulatory updates.
The current version will always be available through EverClose Log official channels.
11. Contact
For questions, requests, or the exercise of privacy rights: